- Operate and maintain end-user infrastructure services with focus on Mobile Device Management ( Ivanti for MDM)
- Work with modern Apple ecosystem devices (iPhone, iPad, future MAC platform)
- Possibilities to learn new technologies and systems
- Stable Ops. team with NO fluctuatuion
- Participating in international projects
- Stable team where fluctuation is rare as a white raven
- Development of people management skills
- Supportive environment, Real work life balance
- Clear career path
Do these messages resonate with you? Then your place is here with us as an End user infra operation expert - Mobile Device Management (Ivanti neurons) - based in Budapest MOL Campus.
**Main responsibilities:
- Contributes to the successful and efficient implementation of projects through decision preparation, professional decisions and participation.
- Operates the systems and services under his/her responsibility in accordance with expectations (SLA, OLA) and has a full understanding of them.
- Ensures their availability, performance and capacity according to defined parameters, with standby activities if necessary. Contributes to the professional control, implementation and cost-effective implementation of operational changes resulting from developments and modifications, and prepares regular or ad hoc reports.
- Manages and coordinates error reports and problems affecting his/her field of expertise, ensures their resolution within a defined timeframe (SLA, OLA), and initiates improvements to error management processes.
- Responsible for preparing comprehensive professional documentation for the systems under his/her responsibility and keeping them up to date.
- In the case of external contracts, he monitors the expiration of contracts, reviews them, and contributes to the conclusion of new contracts in professional and technical matters.
- He monitors the implementation of tasks, organizes consultations if necessary, checks the quality of the task solution, prepares, has prepared and professionally checks knowledge base articles related to the system.
- He is responsible for compliance with and enforcement of information security rules for the systems he "owns", reports any detected violations to his manager, and ensures the primary professional role of business continuity in his area in the event of IT emergencies.
**Main requirements:
- Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems, Engineering or related technical discipline, or equivalent experience and training
- Relevant experience
- Strong logical and problem-solving skills
- Ability to work as part of an international team
- Possess the ability to troubleshoot non-standard/undocumented issues
- Hands-on experience with ITIL processes and ability to adapt them to MOL standards
- Proficient in both verbal and written English communication
Why should you join us?
- You can work with a people focused leader
- Multinational working environment in MOL Campus
- Horizontal and vertical career advancement opportunities at Local and Group level
- Professional and further training courses
- Home office possibility
- Annual bonus
- Maximalized - Gross 800.000 HUF - annual fringe benefits (with elements of SZÉP card, All you can move card, culture and sport event, health and pension insurance allowance, etc)
- Loyalty bonus (after 3 years of employment)
- Support at all stages of family life – baby born allowance, extra paid paternity leave, paid leave for single parents, MOL Égigerő kindergarten support and MOL Campus Égigerő daycare, school start support, student loan support)
- Support in difficult situations (health insurance support for employees with diability,advance salary payment, etc.)
- Preparation for retirement (pre-retirement support, pensioner benefits, company loyalty program)
- Awards and recognitions (extra leave days, project reward, leadership reward, etc.)
- Support for physical and mental well-being (fitness center, health programs and company help line)
- Other company benefits (MOL partner benefits, discounted fueling)
- Community building (MOL open day, family days, cooking days, Christmas concert)
- Discounted phone fleet package for family members
- Discounted MediCare health insurance for family members
- Life and accident insurance
Travel allowance - 40 HUF/km
How to apply?
If you wish to create solutions with us, please submit your applications via our career site:
[Mutasd] or contact Andrea Juhász on [Mutasd] or [Mutasd] or
connect with me on [Mutasd]At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters.
If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assis