Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Key Responsibilities:

1. Customer Requirements Support

Assist in communicating with customers in the European market to understand and organize their connected vehicle business requirements;
With guidance from the team, translate customer requirements into clear product requirement documents, such as User Stories and Functional Specifications;
Collaborate with development, testing, and related teams to participate in requirement reviews, development follow-up, and test validation, helping ensure smooth project delivery.

2. Connected Vehicle Platform Technical Support & Operations Collaboration

Assist with the daily technical support and operational maintenance of the connected vehicle platform;
Work with the development team on issue analysis, troubleshooting, and software version deployment;
Help monitor platform performance and participate in issue optimization and continuous improvement activities.

3. Platform Operations & Customer Support

Support the daily operation of the connected vehicle platform, including account management, permission configuration, customer inquiries, and user support;
Assist with onboarding and go-live support for new customers to help improve customer experience;
Collect customer feedback and work with the team to continuously enhance the product.

4. Team Collaboration

Maintain effective communication and collaboration with product, development, testing, sales teams, and overseas customers;
Participate in team-related projects and other assigned tasks.

Skills, Qualifications, and Experience Required:

Bachelor’s degree or above in Computer Science, Software Engineering, Electronics, Telecommunications, IoT, or related fields;
Basic understanding of the software product development lifecycle and an interest in product requirement analysis;
Solid technical curiosity and willingness to collaborate with engineering teams to solve problems;
Basic knowledge of Linux operations and SQL queries;
Good English reading and writing skills, with the ability to handle daily email communication in English and willingness to further develop spoken communication skills.

What we offer

International work environment.
Collaborate with a diverse team of professionals from around the world.
A supportive and inclusive work culture.
Opportunities for career growth and development;
Cross-national training: Participate in training sessions across various countries, gaining valuable global insights.
Competitive salary and benefits.

Location: Hungary, Budapest or Komárom
Type of Employment: Full-time

További it fejlesztés álláshirdetések