About the role:
The Spare Parts Specialist is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes ensuring best-in-class availability of parts for the European Market whilst managing inventory levels and stock turnover.
As Spare Parts Specialist your responsibilities include:
- Maintain daily contact with customers and Service providers.
- Support customers and service providers by providing information regarding spare parts specifications, availability and lead times.
- Maintain and improve the spare parts catalogues.
- Maintain the spare parts price list.
- Maintain contact with European suppliers.
- Maintain spare parts stock level to meet customer requirements and service level.
- Process spare parts orders in the online parts ordering system.
- Coordinate upgrading projects between BYD A/S China and Europe.
Your profile:
- Minimum Bachelor level of working and thinking. Supply Chain/Business background or relevant work experience will be preferred.
- Client facing experience with high customer oriented mindset.
- High attention to detail and ability to perform tasks efficiently in a dynamic working environment.
- Excellent in written and spoken English, preferably speaking Chinese. Dutch would be a plus.
- Proficiency with Microsoft office and Outlook, advanced level of Excel would be a plus.
- Effective communicator and team player.
- Willing to learn and open for new challenges.
We offer:
Performance and experience based competitive remuneration, pension plan.
25 holidays + option to purchase 5 extra holidays.
Commuting allowance when working from the Office.
Department & company wide teambuilding events.
An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏