Tesco operates in Hungary since 1995 and its head office is located in Budaörs. The company has built the country's biggest retail chain by running more than 200 stores all over Hungary.
More than 800 colleagues work together in our head office in Budaörs. We cooperate in 3 countries structure with the Czech and Slovakian teams on a daily basis to offer the best to our customers.
WHAT YOU WILL NEED
- University studies
- 5+ years" of working experience in Customer Insight, preferably analytics as well as research.
- Upper intermediate level of English language knowledge
- Strong understanding on retail market
- People management experience
- Outstanding storytelling skill
- Ability to influence stakeholders across multiple levels of seniority
- Working experience at multinational companies with a matrix structure is an advantage
WHAT THE JOB IS ABOUT
Customer Insight is a pivotal driving force of our business decisions at Tesco Central Europe.
Purpose of the role is to synthesize a multitude of research and analytic sources on customer perception, behaviour, market trends, and turn them into a clear insight narrative on Tesco"s performance on our czech, hungarian and slovakian markets. Ensure we have the right data, tools, and capabilities in the team to enable this.
- Own Customer Insight agency relationships for the CE region
- Own CE Market Data and Customer Research roadmap including reporting
- Create a clear Customer and Market narrative that brings together behaviour analysis, market performance, customer experience and customer research inputs.
- Write executive summaries and conduct presentations, workshops.
- Coordinate the collaboration across Tesco Insight Centre of Excellence
- Own CE Insight capability building plan, aligned with the Group Insight team
- Lead and overseeing a team of three specialists.
- Synthesize inputs into a clear business narrative, engage senior stakeholders and drive customer-centric decisions.
- Delivering internal and external data & research sources, defining report and solution development briefs, and developing insight capabilities across the team.
- Work closely with the in-country partners on insight projects and will coordinate the collaboration with in-house analytic teams across multiple functions, as well as agencies.
WHY YOU WILL LIKE WORKING WITH US
- FLEXIBILITY- The times of punishments for coming 5 minutes late are gone. Here you can come and leave as you please - we are flexible. We have flexible home office policy as well!
- CAREER AND PERSONAL GROWTH- Do you crave new and exciting challenges that could help you fall out of stereotypes? Our dynamic environment of a large multinational company fulfils your needs to explore the world of many opportunities and your own self. Career progression, personal and professional development - once you try it, you will not want to stop.
- COLLECTIVE- Working here does not revolve just around work. We love having fun and a good laugh. In Tesco you will not have just duties, but also friends. That is why many times a year we organize events on both company and team level.
- HEALTHY LIFESTYLE- It doesn't matter whether you like releasing endorphins while relaxing or working out. In the benefit scheme Cafeteria you can choose how to take care of yourself. Fruit in the workplace will support healthier eating, workshops and seminars will spice up your work days.
- AND THOSE USUAL BITS AND PIECES- You can look forward to a laptop, cell phone for personal use, 15% discount on shopping at Tesco, yearly bonus, health insurance and much more….
Does it sound interesting to you? APPLY NOW, it's time for your move!
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we're committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require