Tesco operates in Hungary since 1995 and its head office is located in Budaörs. The company has built the country's biggest retail chain by running more than 200 stores all over Hungary.
More than 800 colleagues work together in our head office in Budaörs. We cooperate in 3 countries structure with the Czech and Slovakian teams on a daily basis to offer the best to our customers.
WHAT YOU WILL NEED:
- Analytical mindset with the knowledge of SQL and ability to derive insights from data
- Advanced level of English language (C1)
- Time management
- Project management skills
WHAT THE JOB IS ABOUT:
- Identify opportunities for improving customer interactions and engagement throughout their journey.
- Conduct thorough market research and customer analysis to identify key segments and tailor campaigns to suit their preferences.
- Continuously monitor and give insights of campaign performance to CRM campaign specialists in order to maximise their impact and effectiveness.
- Utilise data analytics to assess campaign performance, customer behaviour, and engagement metrics, deriving actionable insights for continuous improvement.
- Prepare comprehensive reports on campaign outcomes, presenting findings and recommendations to relevant stakeholders.
- Collaborate with cross-functional teams to deliver a seamless customer experience across all touch-points.
- Analyse CRM data to gain actionable insights into customer behaviour, preferences and trends - driving data based decisioning.
- Adhere strictly to data protection regulations, ensuring all CRM activities are compliant with relevant data privacy laws and guidelines.
- Collaborate closely with Tesco data team in order to maintain data integrity within CRM campaign tool and data warehouse, ensuring accurate and up-to-date customer information.
WHY YOU WILL LIKE WORKING WITH US
- FLEXIBILITY- The times of punishments for coming 5 minutes late are gone. Here you can come and leave as you please - we are flexible. We have flexible home office policy as well!
- CAREER AND PERSONAL GROWTH- Do you crave new and exciting challenges that could help you fall out of stereotypes? Our dynamic environment of a large multinational company fulfils your needs to explore the world of many opportunities and your own self. Career progression, personal and professional development - once you try it, you will not want to stop.
- COLLECTIVE- Working here does not revolve just around work. We love having fun and a good laugh. In Tesco you will not have just duties, but also friends. That is why many times a year we organize events on both company and team level.
- HEALTHY LIFESTYLE- It doesn't matter whether you like releasing endorphins while relaxing or working out. In the benefit scheme Cafeteria you can choose how to take care of yourself. Fruit in the workplace will support healthier eating, workshops and seminars will spice up your work days.
- AND THOSE USUAL BITS AND PIECES- You can look forward to a laptop, cell phone for personal use, 15% discount on shopping at Tesco, yearly bonus, health insurance and much more….
Does it sound interesting to you? APPLY NOW, it's time for your move!
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we're committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.