Be part of our journey as we transform MOL Group’s Consumer Services from a traditional fuel retailer to a cutting-edge, digitally driven consumer goods and mobility services provider. As part of MOL Group’s 2030 - Enter Tomorrow strategy, our mission is to lead the market in Central Europe through innovative digital transformation.

At Digital Factory, we harness the power of data to drive business decisions by building a comprehensive Data Lake and developing advanced analytics solutions in forecasting, category management, pricing, and workforce optimization. We're also revolutionizing customer experience with MOL MOVE, our new digital, app-first loyalty rewards program on the Salesforce platform, designed to personalize and enhance convenience for our customers.

We're building a digital ecosystem on top of our loyalty customer platform, partnering with third-party companies to enrich our offerings and integrating customers from other MOL businesses. Additionally, we're introducing new, digital, mobility-related services on the MOL Move platform.

About the Role

We are looking to hire an experienced and passionate Digital Channel Owner to join Digital Factory. The new team member will be responsible for the strategic evolution, quality, and consistency of MOL Move’s digital channels. The role directly owns improvement projects to ensure impact creation, as well as consults other squads that develop and deploy features into these platforms. The Digital Channel Owner ensures a unified, high-quality user experience driving an array of conversion KPIs. This role goes beyond daily operations, also driving long-term improvements, architectural evolution, and strategic direction for our channels (MOL Move mobile app, web portal, etc.).

Main Responsibilities

Establish, enforce, and refine clear standards and a cohesive functional strategy for the overall app experience, ensuring that contributions from multiple squads deliver a seamless, high-quality experience on both the mobile app and related web portal.
Direct high-impact growth & transformation initiatives, and complex customer-facing developments that ensure platform efficiency, performance and a superior customer experience whilst transforming our Move channels (apps, web, etc.) into unified, yet scalable, next generation 'as-a-service' solutions.
Manage operational basics and platform compliance requirements to internal regulations, and external administrative needs (Google, Apple, etc.) such as policy updates, SDK changes, verification requirements, etc.
Work with business stakeholders, developers, and designers to ensure mobile app and website issue resolution, and feature implementations align with the long-term vision and cross-channel experience and minimize operational friction.
Drive long-term channel strategies aligned with core Digital Factory and MOL ambitions, by continuously monitoring user behavior (using Google Analytics, Firebase, and other data) and identifying opportunities to enhance channel performance and streamline development rollout.
Provide guidance on effective specification and user story creation for channels, to a variety of squads, to further effective backlog maintenance and fast-track recommendations to support agile delivery and resolve ad-hoc operational issues.
Act as liaison between countries, teams, stakeholders and management providing clarity on strategy and deliverables in all directions, as well as supporting necessary approvals with preparatory work.
Anticipate needs, industry trends, and cover shifting business requirements; be ready to accommodate the occasional moving target - facilitate MVP approach and run pilots if necessary.

About Your Experience and Skills

Education
Bachelor's degree in Business Administration, Marketing, Technology or related field is preferred.
Experience
A minimum of 3-5 years of experience with management of digital channels (i.e. mobile apps, websites)
Familiarity with agile, Scrum, or other rapid application development methods.
Professional competencies
Strong experience in customer facing digital interface management (e.g. mobile apps, websites) - analytics, data-driven optimizations, UX/UI best practices, customer journeys.
Knowledge of Google Analytics, Firebase, and examples of using data interpretation for decision-making.
A strong affinity for reconciling user needs with viable solutions and product requirements.
Ability to strategically oversee architecture and refactoring projects.
Professional use of MS Office (including strong experience with PowerPoint).
Soft Skills
Result-oriented, able to work independently and thrive in a fast-paced environment while managing multiple tasks.
Strong attention to detail and commitment to delivering high-quality work.
Proactive mindset with a positive attitude and a strong sense of ownership, and team mentality.
Strong written and verbal communication skills for cross-functional collaboration.
Fluency in English.
Growth mindset with a passion for continuous learning, adapting, and staying updated on industry trends and best practices
Solution-oriented and accountable.
Openness to work with different cultures across CEE.

What We Offer

Work with an advanced and innovative tech stack.
Collaborate with multinational teams and projects across the CEE region.
Enjoy tremendous opportunities for continuous learning and growth in a fast-paced, agile environment.
Explore versatile career paths in a dynamically growing international organization at Local and Group level.
Gain cross-industry experience through our expanding portfolio of businesses (both within and beyond MOL Group).
Be part of a supportive and inclusive workplace that values innovation and creativity.
Enjoy a hybrid work model: two days of home office and three days at the beautiful MOL Campus.
Access Medicover health insurance and an extensive benefit package, including an annual bonus and maximalized fringe benefits.
Participate in regular team outings and MOL family events.

How to apply?

If you wish to form the future with us, please submit your applications via our career site: [Mutasd]

Main Recruitment Steps

Initial call: You will be contacted by MOL Recruitment via phone for a short chat.
Test: You will receive a link to a short test to check your experiences and basic understanding of digital channels.
Interview: You can expect two or a maximum of three interview rounds, where you can meet your direct manager, some experts from the team, ask your questions and present your skills and career path. We always make sure you receive timely feedback after each round.
Case study: You will either receive a take-home assignment after the first interview or be asked to solve a business problem on the spot at one of the interviews.

If you would like to know more about Digital Factory: digitalfactory.info

Meet your Hiring Manager: Ádám Gyökhegyi ([Mutasd]/)

At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters.

If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assist.

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