Czech/Slovak and Hungarian Speaking Customer and Colleague Engagement Centre Associate (Maintenance)

We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, people and payroll services, colleague and customer engagement, customer and product, enterprise analytics. Besides these, we have a modern Technology Hub developing software and applications used by millions of people - customers and colleagues - globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are open to learn and develop themselves. At Tesco Business Solutions & Technology we support our business in operating efficiently and serving shoppers a little better every day.

The role involves being a supportive team member who handles maintenance-related inquiries from Tesco employees in the Czech Republic, Slovakia, and Hungary. You will act as the main point of contact for Tesco users and manage support tickets in collaboration with Level 2 resolver teams.

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career defining opportunities to all our colleagues. If you chose to join our business, we will provide you with: