We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.

In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Digital Solutions Team and advance your career as a

Risk Assessment Specialist

Digital Solutions combines various processes ranging from global transformation delivery, project and programme portfolio management, change management, template, business process management, automation centre of excellence, global data management and others.

In this role You will:

Conduct customer or vendor callbacks in line with the bank data verification process guidelines
Accumulate data from various sources for callback preparation scripting
Provide guidance to the Business on the overall callback & bank data verification process
Revise current processes from a fraud preventive prospective and advise constructive changes
Develop, document and propose fraud preventive initiatives from both technical and process prospective
Train new joiner Callback Analysts
Serve as an SME for projects involving bank data verification expertise
Trouble-shoot escalated callback cases
Support the Team Lead in coordinating workload across the scope
Audit data integrity and implement corrective actions as needed
Be point of contact for callback related matters
Manage the group mailbox to attend to business needs for immediate resolution on all master data issues
Monitor tool performances and handle occurred error reporting and fixes
Prepare ad hoc analyses from Power Bi, MS Excel or ERP data

What You will need to be successful:

High level of proficiency in English language
Proficiency in German or Spanish or French or Polish
Strong PC skills, including Microsoft Office applications, ERP systems and ability to navigate and use various software applications
Good interpersonal skills, ability to work with teams and networks
Customer-focused and proactive approach
Ability to self-direct workload
Knowledge of QA/QC activities as well as associated compliance requirements
Ability to analyze and resolve daily problems
Passion for data accuracy with a good understanding of end-to-end impacts of data elements
Sound experience in SAP and MDG is preferred
Previous experience in data structures or data management/administration is a good to have
Experience of working cross culturally and in an international environment
Ability to communicate and influence across different levels in the organisation
Resilient and experienced in working in multi-faceted environment
Shared service centre experience

At bp, we provide the following environment & benefits to you:

Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Flexible working schedule: home office up to 3 days / week, based on team agreement
Opportunity to build up long term career path and develop your skills with wide range of learning options
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement

Some travel may be required with this role, this is negotiable

Relocation Assistance:

Relocation may be negotiable for this role

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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