About the Innovation Team (OTP LAB)
OTP Bank has established its Innovation Department, OTP LAB to foster new ideas and support the bank to exploit its innovation potential. Within OTP LAB we have started a Beyond Banking operation whose aim is to scale ventures in a profitable way and ultimately integrate these organisations into the entire banking ecosystem. As our next milestone we aim to design a group-wide loyalty structure for our core and non-core (beyond-banking) operations. We offer you to join an entrepreneurial, dynamic and rapidly growing team, and shape the future of banking. This is a fantastic opportunity for an experienced professional to make real impact within one of the largest financial groups in CEE

What your job will be

you will be an active participant in one of the most exciting and important projects of OTP bank focusing on loyalty renewal.
main part of your work will focus firstly on developing and tracking Loyalty & Reward program scope and deliverables in line with strategic objectives and business goals. Secondly maintain and develop project materials (e.g. progress reports, way of work, timeplan, risks) with strong PMO support.
you are going to work with various business areas, sales, marketing, tech, legal and other functional departments, or group members, as well as with external consultants where you will be required to take part in discussions and track project development.
you will report to a Senior Innovation Consultant within the Beyond Banking Team. You will have access to interns to support your work.
you are going to prepare and facilitate operational meetings and workshops with key experts and set actions based on the outcomes.

You are the ideal candidate, if you

are a young professional with 3-4 years of full-time work experience in business fields
understand of loyalty metrics and analytics drivers to create sales and customer experience pathways
have experience with digital capability development, analytics or digital marketing
worked in complex projects/programs with delivery responsibility
are a self-starter problem solver with structured thinking and “doer” mindset
are humble and you share our passion for building and executing new initiatives
have good analytical skills
are fluent in Hungarian and English
exhibit a high degree of ownership in your tasks conducted
have a relentless inner drive and a high work ethic
have strong communication, interpersonal and organizational skills
are team player and fun to work with 😊

Advantages

experience in loyalty programs
project management skills
experience in creating business cases, models to quantify loyalty segments and rewarding scenarios
experience in mapping and redesigning operational processes

We offer

diverse, exciting projects and empowerment
company with rock solid background (we are a bank…)
competitive salary and benefits
young and dynamic team with a startup-like working culture

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