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Digital Operations Lead (SAP Finance)

As a Digital Operations Lead (or Staff Service Engineer) you are a technology service expert providing bp with capabilities in the definition, and operation of critical IT services. The role uses knowledge of both traditional concepts and site/software reliability principles and operational support techniques.

In this role You will:

Lead and promote a culture of security and safety in everything that we do.
Lead the development, testing, operations, and ongoing improvements to digital products and services.
Ensure on operational integrity, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy, Digital Security or other relevant Regulatory, Legal and Compliance functions.
Collaborate extensively with wider Digital technology teams to resolve sophisticated incidents, requests, and problems, and will act as technical advisors on major digital projects.
Assure the safe application and adoption of new and updated technologies into the environment, working with customers to ensure requirements are met and respond to critical issues where needed.
Build awareness of internal and external technology developments, managing the delivery of process and system improvements, identifying, and implementing continuous value improvement plans for service engineering and ensuring standard methodology is shared across the team.

We have the following requirements:

8+ years experience in scaled Service Delivery Roles with experience managing software vendors or outsources service providers alongside internal teams
Demonstrable Knowledge in the application of modern Service Delivery methods - Site Reliability Engineering to traditional ITIL, and understanding of Product Based delivery
Strong Communications skills and a high ‘EQ’ with the ability to operate across complex business environments and partners up to senior executive level
Strong experience of being the technical service lead with an ability to lead globally distributed squads and empower, assure high standards and delivery to the business and I&E teams
Support the wider team in the impact assessment of new projects, activities and growth plans
Service Transition: Strong experience managing the seamless transition of new projects into the live production environment(s).
Experience in strategic planning and portfolio prioritization / management to ensure compatibility with current systems, assessing cost implications and operational impacts.
Major Incident Management and Resolution in SAP T&S: Strong experience in managing and resolving major incidents affecting live operations. Experience in managing and providing effective incident resolution, business communication, restoring services safely and securely in the shortest possible recovery time.
Project Management experience delivering IT led projects
Experience working with hyperscale cloud vendors (AWS/Azure) and service optimization within these environments is good to have
Expertise in SAP ECC and BW: Knowledge and expertise in SAP ECC (ERP Central Component) and BW (Business Warehouse) is good to have

At bp, we provide the following environment & benefits to you:

Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Flexible working schedule: home office up to 2 days / week, based on team agreement
Opportunity to build up long term career path and develop your skills with wide range of learning options
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2023 Award (SSC / BSC sector) third time in a row at PwC's annual employer research. Come and join us!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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